ISO 9001 Foundation Course: Building Quality Management Skills

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This course is delivered in association with CQI and IRCA Approved Training Partner Antaris. The aim of this one-day course is to provide delegates with the skills and prior knowledge needed to complete the CQI IRCA Internal QMS Auditor training c... Read More

This course is delivered in association with CQI and IRCA Approved Training Partner Antaris.

The aim of this one-day course is to provide delegates with the skills and prior knowledge needed to complete the CQI IRCA Internal QMS Auditor training course and CQI IRCA QMS Lead Auditor/Auditor training course. It is also useful for an introduction for anyone involved in the development, implementation and management of an ISO 9001:2015 management system.

The universal Quality Management standard, ISO 9001 has been implemented by over 1.13 million organisations in 175 countries. ISO 9001:2015 provides industry with a useful model for business process improvement.

The ISO 9000 family addresses “Quality management”. “Quality Management” means what the organisation does to fulfil:

The customer’s quality requirements, and
Applicable regulatory requirements, while aiming to
Enhance customer satisfaction, and
Achieve continual improvement of its performance in pursuit of these objectives.

More and more companies in both the public and private sectors are applying for certification to ISO 9001. It is rapidly becoming the minimum expectation for Quality Systems throughout all business sectors.

The aim of the Quality Management Systems Foundation training course is to provide people with an understanding of the importance of ISO 9001 as a tool for business improvement and will emphasise the benefits and flexibility of this standard for all types of organisations.

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The programme covers the following topics:

How to define “quality”
The purpose and benefits of quality system standards, Annex SL & risk-based thinking.
The 7 Quality Principles, Plan, Do, Check, Act (PDCA) and Continual Improvement cycles
The relationship between ISO 9000, ISO 9001, ISO 9004
The requirements of ISO 9001:2015
Overview of Annex SL and the relationship between the clauses of ISO 9001 and ISO 14001 / ISO 45001

If you have access to a copy of ISO 9001, please bring a copy of the standard with you. If you don’t have access, a copy will be provided for you and will be collected at the end of the course.

Those considering implementing ISO 9001 in their company or tasked with understanding what ISO 9001 implementation entails.
Those who need to understand the business benefits of ISO 9001.
Those who need to understand the process approach to management systems.
Those considering attending any CQI IRCA certified QMS Auditor Course.

For applicants whose first language is not English, SQT recommends a minimum English language competency of IELTS 5.5 (or equivalent) for successful completion of this programme. It is important to note that learners are not expected to have an IELTS or equivalent examination complete. Potential delegates are expected to self-assess their English language competency against the IELTS Band scores which can be found in this document.

Participants achieve the following learning outcomes from the programme:

Define “quality”.
Explain the purpose and intent of the ISO 9000 series of standards
Describe the ISO 9001:2015 requirements and the concepts of quality management and the relationship between quality management and customer satisfaction
Understand commonly used quality management terms and definitions, as given in ISO 9000:2015
Explain the relationships between the clauses of ISO 9001:2015
Have a knowledge of management systems through the Plan-Do-Check-Act cycle
Describe the potential business benefits of the process approach used in quality management and having a formal Process Based Quality Management System
Understand how ISO 9001 provides the ideal basis for an Integrated Management System
Understand the context of their organisation with respect to quality management.
Determine quality risks and opportunities relevant to their organisation.

Elizabeth Walker

Elizabeth has extensive industry experience planning, establish...

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Finbarr Stapleton

Finbarr Stapleton, Antaris, has a B.Sc. in Industrial Chemistry...

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Gerry Higgins

With extensive experience of implementing quality, environmenta...

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Liam Regan

Having worked with Antaris for more than eight years, Liam has ...

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Peter Fleming

Peter Fleming is an accomplished EHSQ professional with credibl...

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A variety of exercises will be carried out throughout the course which utilises case studies and sample documentation. Delegates are assessed throughout the course by continual assessment. Continual assessment is based upon the student’s participation and performance during the exercises and question & answer sessions. It is essential that delegates take an active part in all course activities during the course in order that the tutor can make a full assessment of the student’s performance. Please note it is essential for delegates to be in attendance for the full course.

In-House Courses

For In-House courses, the tutor will contact you in advance to discuss the course programme in more detail in order to tailor it specifically for your organisation.

Course Manual

Delegates will receive a very comprehensive course manual.

This course has been certified by CQI IRCA, course certificate number 18062. The International Register of Certificated Auditors (CQI IRCA) is the world's original and largest international certification body for auditors of management systems.

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Snapshot

Accreditation

This Programme (FD116) is presented by Antaris (01185832)
CQI and IRCA Certified - Programme Ref 18062

Course Code

Q004

Duration

1 training day

Public Price

Virtual Training: £345

+ €30 for CQI IRCA Course Certification (includes course documentation)

Delivery Mode

This programme is delivered by Classroom, Virtual Training, or In-Company training

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