Online Learning FAQ

Our virtual learning model is designed to provide the same high-quality training experience as our in-person programmes, with the added flexibility of online delivery. Using platforms like Zoom and Moodle, we create interactive, engaging sessions that include live discussions, group activities, and practical exercises. Our expert tutors ensure a supportive and dynamic environment where you can connect with peers and apply learning directly to your workplace. Whether you’re new to virtual learning or experienced in online training, SQT’s model ensures you have the tools and resources to succeed from anywhere.

For more details, explore the FAQ section below, where we answer common questions about how our virtual learning works and what to expect.

SQT’s live – virtual model provides a flexible and convenient way to complete courses from anywhere with internet access. Virtual learning allows learners to balance work, family, and study without needing to travel to a physical classroom.

This delivery model is primarily based on real-time interaction and peer collaboration with our experienced Tutors, replicating the benefits of a classroom environment online. The classroom learning environment and interaction is replicated in so far as is practical. For some longer courses, zoom sessions are supported by structured resources and activities on Moodle, our virtual learning environment.

To participate a live – virtual course, you will require the following:

Stable Internet Connection: A broadband internet connection is recommended for a smooth experience.
Compatible Device: SQT advises using a laptop or PC to complete live training programmes.
Zoom Application: Download and install the Zoom desktop or mobile app.
Webcam: A webcam is used for video interactions during the session.
Microphone: A microphone (built-in or external) is required for participating in discussions. A headset with a built-in mic is recommended for clarity.

You can review Zoom’s detailed system requirements here.

Yes, the Course Manager conducts a Tech Check before the course begins. This is carried out for all public courses and for In-Company courses where the Course Organiser chooses if they want a Tech Check. This session allows everyone to test the technology in advance and address any technical issues.

For longer QQI courses, a course orientation is always provided, and this includes a Tech Check to help you get familiar with the platform and course structure.

Please review the Moodle and Zoom pages to access instructional videos.

Yes, our Course Administration Team are ready to help with any technical issues. You can access a range of self-help guides in the Zoom and Moodle pages. If further assistance is needed, you can contact your Course Manager via email, chat, or phone. We encourage you to check out our Zoom and Moodle pages first as many common issues have simple solutions.

Yes, you can speak as you would in a classroom environment. SQT replicates the classroom experience in so far as is practicable.

Reconnect as soon as possible by clicking the original Zoom link. It’s a good idea to check your internet stability before each session, many internet issues can be resolved by restarting your router.

In general courses are not recorded for viewing at a later date. Some courses are recorded and if this is the case you will be notified in advance of your course start date. Recordings of live sessions are typically uploaded to Moodle within 24 hours.

While materials are available for self-paced study on some courses, SQT’s online model is based on live-virtual sessions which follow a set schedule. Self-paced resources allow you to learn at your own pace, however, attending live sessions is important for interaction and discussion. If you have any queries in relation to attendance, please contact your Course Manager.