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Lean Six Sigma: ‘Voice of the Customer’

Times are changed and it’s certainly considered a buyers market out there at the moment. While this is true of those buying houses or second-hand cars, it’s also true across all goods and services. Early 2009 saw the mass exodus to customers migrate to the north to purchase g...

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Six Sigma Cost Savings

Photo owned by Eric Caballero (cc) To date, 133 people have completed their HETAC accredited Lean Six Sigma training. (Our Lean Six Sigma programmes became HETAC accredited last year.) A look at the cost savings achieved from the Lean Six Sigma projects shows the average cost s...

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250 years

Today is ‘Arthur’s day’, celebrating 250 years of manufacturing the black stuff at St James’ Gate in Dublin. 250 years … a long time. As well as being a big employer in Dublin, from all accounts Guinness seem to have been a good employer, at a time ...

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Six Sigma and Wine … go together

I’m always meeting people who think that Six Sigma is only for large multinational manufacturing companies. The following is testament to that not being true; A friend of mine who works for Google in the US told me of a speaker who was coming to talk them in their HQ in Mountai...

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Swine flu measures

I have updated this blogpost with the link to letter published in last Friday’s Irish Times, on the subject of Swine flu measures. This was something I felt strongly about, hence wrote the letter. ...

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