Emotional Intelligence & its Role in Managing Effectively

With ever increasing competition in the business community and increased pressure to stand out from the crowd, it is now firmly accepted that it is important for individuals, managers and leaders to build and develop their emotional intelligence capabilities.

We all have different personalities, different wants and needs, and naturally different ways of showing emotions. Navigating through all this takes tact and cleverness, especially if one hopes to succeed in life and in business. This is where emotional intelligence becomes really important.

Why?

The ability to manage people and relationships is very important in all leaders, so developing and using emotional intelligence is key to achieving personal, group and overall company goals.

Comparing IQ with EI

IQ (Intelligence Quotient) is a measure of an individual’s intellectual, analytical, logical and rational abilities, it’s concerned with verbal, spatial, visual and mathematical skills.  If you have a high IQ, you’ll do well in all sorts of tests.  However Emotional intelligence is what gives people the edge, it’s your ability to interact and get along with others; the ability to clearly express your thoughts and feelings, stand your ground and defend a position; the ability to adjust your feelings, thoughts and actions to changing conditions; the ability to define problems, then move to generate and implement effective, appropriate solutions while bringing people with you.  Emotional Intelligence is made up of short-term, tactical, dynamic skills that can be brought into play as the situation warrants.

This course will help you to understand all aspects of EI, as well as show you how the individual building blocks of emotional intelligence can be developed and improved through training and experience.

Having completed the EI questionnaire prior to the course, you will receive on the day, a comprehensive report that will allow you to understand your strengths and see the areas where small changes in focus, reaction and communication, could bring big changes in how you manage yourself, others and get the job done. As the day progresses you will construct an action plan tailored specifically for your needs.